Wells Fargo: An Indictment of the American Banking System
Three weeks after the fact, the banking giant fixes its own error.
On June 8th, I wrote an article about how my foreign language student, Monica, made a withdrawal from her checking account leaving an additional amount of $300 in her account. The following day she went to make a $20 purchase from her account only to have it denied because there was no money left in the account. After a frustrating talk with the bank manager, the $300 was put back into the account a few days later and we were told that Wells Fargo would do further investigation into the matter.
This is an update on what happened:
On June 28th a call came to Monica from the Supervisor of Security at the Wells Fargo headquarters in San Francisco. Her name was Sheila. She originally would not talk to me, even though Monica had given them permission to do so. I had to wait until Monica came home from school. Putting Sheila on speaker phone, Monica iterated that I had permission to speak for her, and the conversation began.








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