Straight Talk on City of San Diego from Jack McGrory, Part I
OB Rag Staff Report
Jack McGrory has seen a lot happen in San Diego over the past 50 years, and he knows a lot about how the city has evolved. In his 24 years at City Hall, where he rose from a trainee in 1973 to City Manager between 1991 and 1997, McGrory had a singular role in helping shape our city government.
At a June 20 dialogue hosted by the San Diego Community Coalition and Neighbors for a Better San Diego, McGrory answered questions about City Hall’s perilous state with astonishing candor.
In this Part I of a report on the forum, McGrory discusses how a lack of professionalism at City Hall has led to financial instability and public distrust.
On city government “best practices”:
We always measured ourselves against other large cities. All the city managers would meet every six months, and we’d exchange ideas about best practices. San Diego went to automated trash pickup because I saw Phoenix doing it, and they showed me their numbers. Before we had automated pickup, we had two or three people on every truck handling 11 tons of trash a day. The costs of back injuries and workers’ comp were insane.
At another one of these conferences, someone described a new technology for fixing potholes that used trucks with computers and hot tar dispensers. The truck would drive over the pothole, and the computer would drop the hot tar and tamp it down. I bought eight pothole trucks, and we were fixing potholes in 24 hours.
Then one day, I saw a city employee fixing a pothole by shoveling in hot tar. I asked, “Where are the pothole trucks?” He said, “One of the drivers got carpal tunnel syndrome, so the union lobbied the Council, and they got rid of the trucks.”

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