What’ Up With the Mayor’s APP? Part 2

by on April 13, 2021 · 4 comments

in Ocean Beach, San Diego

By Colleen O’Connor

Recently, featured in my Part 1 was a disgusting trash site on the corner of Witherby and Hancock.

Remember, San Diegans have been encouraged to use the “Get it Done” app that Mayor Todd Gloria announced has been improved.

However, you still cannot upload photos or work from iPhones or iPads, and the most under-served and elderly constituents do not have internet access at all.  So, how are they to register their trashing streets and sidewalks?

After the first photo was posted, that site was cleaned up.

Here are two new photos of the horrid conditions of just two of the city’s bus stops.  More are available.

Surely, the Mayor can get MTS to clean these places; full of not just trash and debris, but used as urinals as well.  Passengers waiting for the bus to arrive stood a good distance (beyond the 6 feet COVID recommendations) while they waited for the bus.

So, the question is, if the City “clean up” crews, “Can’t Get it Done,” why has the Council recently voted to sell the app to other governmental agencies?

SAN DIEGO – The San Diego City Council this week approved an agreement which would allow the sale of the City’s Get It Done software to other cities and government agencies who wish to use the software to help streamline requests for services from their residents.

The three-year marketing agreement between Deloitte and the City allows the sale of the City’s Get It Done software, built on the Salesforce platform, to other cities and organizations. Depending on the number of sales, this could provide more than $1 million in additional revenue to the City.

“Since the launch of Get It Done, we’ve received interest from other cities to deploy similar programs,” said Alex Hempton, Technology and Innovation Deputy Director with the City’s Performance and Analytics Department. “With this marketing agreement in place with Deloitte, we’ll be able to help provide a path forward for other cities and generate revenue for the City.”

Once again, the suggestion that the Mayor get a “Trash Czar” holds true.  And that the “Get it Done” APP expand its audience.

More to come.  Look at the parks, too!



{ 4 comments… read them below or add one }

Frank J April 14, 2021 at 5:39 am

Just after MLK Day, I posted on Nextdoor (PB) ‘Visit the Emerald St Dump Lately?’ and I had 2 nasty pictures. The one pathetic garbage can, with the easy to remove blue top, could not handle the overflow of take-out containers left after sunsets. Apparently the right people caught hold of it and were appalled. Get it Done was mentioned, but I think connected locals made some calls. The garbage pickup was rescheduled to very early mornings and 3 containers were added to the cul-de-sac. It’s amazing how much the city desk jockeys are unaware of on the streets.


Gravitas April 14, 2021 at 6:19 am

Yes….if you get any more photos of such trash, send along. Some think the Mayor’s “Get It Done” APP is just to keep appalled constituents from calling their representatives. Post the mess on OBRag comments or on social media…but, at least, try to help clean it all up.


Tyler April 14, 2021 at 7:47 am

It seems like overfilled trash cans, particularly in Spring before they increase the volume of pickups in Summer, has been a noticeable issue for years. Always drives me crazy when i see the bins along bike path overflowing and starting to run into the river


Pete R April 14, 2021 at 9:49 am

Yesterday I successfully uploaded a photo using the Get It Done app on my iPhone. And I even received a response from City staff with the photo attached, so I know it worked.

Are you sure you’re not missing the photo upload button on the app? It’s a little blue camera icon that appears on the first page that comes up when you add a new report.


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