There are also no less than 5 veterinary hospitals within a less-than-5-mile radius. So it’s no surprise that folks are vocal about which vets they love, as well as those that made them miserable from time to time.
A couple of weeks ago, Frank Gormlie reported on Chuck Schiele’s – and his cat’s – recent unhappy experience with the Point Loma Veterinary Clinic. There was an explosion of comments to the post. That got us thinking… “Which local vets are people using?” And how do they rate on public review sites?
According to our recent reader poll, none of you are patronizing Point Loma Veterinary Clinic, and an overwhelming majority visits Sunset Cliffs Animal Hospital with their furry friends.
I compiled reviews and rating from three popular local review sites – Yelp, Insider Pages and Yahoo! Local – and Sunset Cliffs Animal Hospital also garnered the most reviews (total of 14 across the three sites with a respectable 4-star (out of 5) rating.
The highest rated vet, VCA Peninsula Animal Hospital (5/5 stars) also has the fewest ratings (8). Keeping in line with Schiele’s account, Point Loma Veterinary Clinic is the lowest rated (2/5 stars, via 12 reviews) vet of the bunch. Both Cabrillo Pet Hospital and Shelter Island Veterinary Hospital earned an honorable 4/5 rating with healthy review numbers to support it.
VCA Peninsula Animal Hospital’s high rating is from a small group of loyal long-time customers. Two have been bringing their pets there for more than 20 years, and one since the 1970s. All eight 5-star reviews are on Yelp, with not one negative comment.
Sunset Cliffs Animal Hospital (disclosure: I’ve taking my cats and dogs to Drs. Berg & Acosta for 14 years) is seeing an average 4/5 rating across all three sites, with the majority at Yelp. The majority of reviews give the hospital a 5-star rating, but there are a few 1-star rants (mostly on Insider Pages) sharing bad experiences.
With 12 reviews, mostly on Yelp, the Point Loma Veterinary Clinic received mostly 1- and 2-star ratings, but Insider Pages reviewers give it 5 stars.
Unlike the other vets, Insider Pages and Yahoo! reviews outweighed Yelp rating for Cabrillo Pet Hospital and Shelter Island Veterinary Hospital. Both garner positive reviews across all sites with just a few 1-star ratings here and there.
Of course, taking into account overall scores on review sites is a good place to start, definitely make sure to check with trusted friends with pets and visit the vet yourself to get true sense of whether or not a vet is right for you.
And take each review you read online with a grain of salt. Raves and rants can be personal favors or attacks, and some reviews might just be an outlet for those with much creative and time – like this one..
Yelp: 4/5 – 2 reviews
Insider Pages: 5/5 – 4 reviews
Yahoo! Local: 4/5 – 4 reviews
Overall: 4/5 (10)
Point Loma Veterinary Clinic
Yelp: 1/8 – 8 reviews
Insider Pages: 5/5 – 3 reviews
Yahoo! Local: 2/5 – 1 review
Overall: 2/5 (12)
Shelter Island Veterinary Hospital
Yelp: 5/5 – 2 reviews
Insider Pages: 4/5 – 25 reviews
Yahoo! Local: 1.5/5 – 3 reviews
Overall: 4/5 (30)
Sunset Cliffs Animal Hospital
Yelp: 5/5 – 28 reviews
Insider Pages: 3/5 – 10 reviews
Yahoo! Local: 3.5/5 – 3 reviews
Overall: 4/5 (41)
VCA Peninsula Animal Hospital
Yelp: 5/5 – 8 reviews
Insider Pages: No rating
Yahoo! Local: No rating
Overall: 5/5 (8)